Everything you need to know before placing your order.
🛍️ Ordering
How do I place an order?
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You can order in 3 ways: (1) Use the Shop section on this website — add to cart and confirm. (2) Message us directly on Facebook Messenger (@3DYPrints). (3) Fill out the Get a Quote form below and we will contact you. For bulk orders (50+ pcs), the inquiry form is best so we can give you a proper quote and timeline.
Is there a minimum order?
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No minimum order! You can order as little as 1 piece. However, for bulk orders (30 pcs and above), we offer special pricing — just message us or fill out the inquiry form and we will send you a bulk quote.
Can I order different names for each piece?
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Yes! That is actually our specialty. Unlike most suppliers, we can print a different name on every single piece in one order. For example, if you order 38 pencil name tags for a class, each one will have a different student's name — all at the same price per piece. Just send us a list of all the names.
How do I send my name list for bulk orders?
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You can send your name list via: Facebook Messenger (screenshot or type), Google Sheets link, or simply type the names in the Notes field when filling out our inquiry form. We accept name lists in any format — just make sure the spelling is correct before we start printing, as we follow your provided list exactly.
🎨 Customization
What colors are available?
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We have a wide range of PLA filament colors including all pastel shades (pink, lavender, ice blue, mint, butter yellow, peach, coral), as well as solids (white, black, red, blue, green). For rainbow/gradient styles, we use a special multi-color filament. You can choose different colors for each piece in a bulk order — just specify in your order notes.
Can I choose the icon or theme on my bag tag or clicker board?
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Yes! For bag tags, you can choose from our library of icons including Spiderman, Mario, Pikachu, Kuromi, Hello Kitty, Cinnamoroll, basketball, crown, flower, pug, and many more. For clicker boards, you can choose themed keycap sets (animals, characters, letters). Just mention your preferred theme when you message us or fill out the order form.
Can you print my own design?
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Yes! We accept custom/commission prints. If you have a .STL file, just send it to us and we will print it for a service fee starting at ₱150. If you have a concept or idea but no file, message us and we can discuss if we can create it. We use PLA or PETG material for all prints.
What sizes are available for pencil/crayon cases?
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We have two sizes: Large (8.5 × 2.5 inches) — fits Crayola 24-pack and standard pencil sets, and Medium (6.5 × 2.25 inches) — a more compact option perfect for smaller kids. Both sizes have the child's name engraved and are available in all colors including the rainbow gradient.
📦 Production & Delivery
How long does production take?
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Standard production is 2 to 3 business days from payment confirmation, subject to current order volume. Your exact due date will be confirmed once we receive payment — we will message you with a specific date. For urgent orders, message us to check availability — we sometimes accommodate rush orders for Metro Manila clients. For very large bulk orders (100+ pieces), production may take 5 to 7 business days. All timelines are confirmed individually upon payment.
Do you ship nationwide?
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Yes, we ship all over the Philippines! We ship via J&T Express, Shopee Express, and Lalamove (Metro Manila only). Shipping fees are shouldered by the buyer. For Metro Manila, Lalamove same-day delivery is available. Just let us know your complete delivery address when ordering.
Can I pick up my order?
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Yes! Pick-up is available in Quezon City. Message us on Messenger to coordinate the exact pickup address and schedule once your order is ready.
💳 Payment
What payment methods do you accept?
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We accept: GCash and Bank Transfer (BDO/BPI). Payment is required before we start production. For bulk orders, we require a 50% downpayment to reserve your slot, with the balance due before shipping.
When do I pay for my order?
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For individual orders: full payment before production. For bulk orders (30+ pcs): 50% downpayment to reserve your production slot, and the remaining 50% before we ship. We only start printing after payment confirmation.
🏫 Bulk & Institutional Orders
We are a school — can you do enrollment kits for our students?
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Absolutely! We specialize in school supply kits. We can prepare a complete set for each enrolled student with their name on pencil cases, pencil name tags, bag tags, and keychains — all in one order, all different names. Message us with your student count, grade level, and preferred products and we will send you a quote within 2 hours.
Can you make company giveaways or employee welcome kits?
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Yes! We have corporate clients who use our desk organizers and name stands for new employee welcome kits. We can add both the employee's name and your company logo/branding. Great for onboarding, team-building events, or year-end giveaways. Message us for corporate pricing.
Can you do debut, christening, or party souvenirs?
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Yes — this is one of our most popular use cases! Personalized name keychains, cloud names, and clicker boards make beautiful debut, baptism, or birthday party souvenirs. Each guest gets a piece with their own name. We recommend ordering at least 2 weeks before your event date to ensure on-time delivery.